Hi @bert269, before I answer you question, I would like to help you understand the post format in Support category.
“Handlebar tape not standard?" This is not a correct title of support post .
It should be Support: Leopard Pro - Handlebar tape inquiry.
A support post should include information of your SpeedX product and its operating environment as below:
(Please strictly follow this format)
Bike model: required
Purchase channel: Kickstarter / Indiegogo / SpeedX website / Offline distributor
City / Country: required
Bike delivery date: required when applicable
Android / iOS version: required (App & SpeedForce sync problem only)
App Log upload: required (App & SpeedForce sync problem only). In your App, Profile > Settings > Suggestions & Feedback > Feedback >Opt in “Upload issue log"
App version: required (App & SpeedForce sync problem only)
SpeedForce model and firmware version: required (SpeedForce problem only)
Short description: required
Image: required when applicable
Video: highly recommended when applicable
You could refer to this post.
I already modified your post title. Hope you could understand this, and it only brings a higher efficiency of customer support.